Responsible Gaming

We know about dangers related to online gaming. It’s crucial to understand before you start playing that gambling should never be seen as a way to make money or pay off debt. Monitoring the time and the amount of money spent at an online casino on a daily basis is helpful.
Setting personal limits on your gaming activities, choosing self-exclusion, and getting support and assistance from reliable, independent organizations are some strategies we strongly suggest if you feel that you are spending more money than you can afford or if gaming is starting to interfere with your regular daily routines.

We provide the Personal Limits option to help you gamble sensibly. You may place restrictions on how much you can deposit, lose, bet, spend in a single game, or do with your account overall. You may access this feature under the “Personal Limits” section of your account.
Limits are subject to change at any time. To prevent hasty judgments, a limit reduction will happen instantly, while an increase could only happen after email confirmation and only after the prior limit of the same kind expires. Please email support@rickycasino.com to reach our support staff if you need more details or help with Personal Limits. Here are the options available to you:

• Deposit Limit: A daily, weekly, or monthly cap on your deposits;
• Loss Limit: A cap on how much you can lose at the casino in a given day, week, or month. Please be aware that the loss is determined by the original deposit rather than by wins that are linked to the deposited sum. Because it is dependent on the original deposit rather than the wins, you might lose more than €10 of the €1,000 total, for instance, if you deposit €50, set a €10 loss limit, and then win €1,000;
• Wager Limit: A daily, weekly, or monthly cap on the amount gambled;
• Cooling-Off Limit: No cooling allowed. A cooling-off period can be specified for a certain amount of time. While you can withdraw the remaining amounts during this time, you will not be able to deposit money into the casino and will not be eligible for any promotional offers while the limit is in effect. Your account is instantly subject to the cooling-off period. When it expires, your account will be immediately reactivated;
• Self-Exclusion Limit. For a specific amount of time, you might establish a self-exclusion limit. Your Player Account will be instantly deactivated as a result, and you will not be eligible for any promotional offers for the duration of the time. When the limit is in effect, you won’t be able to deposit or withdraw money. Your account will be automatically reactivated after it expires;
• Session limit. You have control over how much time you spend gambling. The limitation is immediately effective. You will be immediately logged out of your account if you exceed the limit. The limit can be adjusted between six and one million minutes.

If you decide to cease gambling on the website for a certain or indefinite amount of time, you can also get in touch with our support staff at support@rickycasino.com. We’ll do all we can to prevent you from accessing your account and to ensure that you don’t get any marketing materials.
You won’t be able to access your account and request a withdrawal of any remaining funds if you have been self-excluded from the casino. Please contact our support staff at support@rickycasino.com to begin the process of withdrawing the remaining money after self-exclusion. Our support staff will help you with the withdrawal and get in touch with you with information about it in a fair amount of time.
Please be aware that if the casino requires verification in order to process money, active self-exclusion does not free you from it. The outstanding debt will be settled in accordance with the casino’s limits.

There are numerous non-profit organizations that help individuals in battling the gaming addiction. Such organizations offer professional physiological support and tips for free. Here are a couple of useful resources that you may use:

• Gamblers Anonymous;
• GamCare;
• Gambling Therapy.

We do everything to prevent minors from accessing our platform. Only players who are at least 18 years old are permitted to play at the casino, and every effort is made to prevent minors from registering or using our website. The Casino maintains the right to request identification, and if a player is not of legal age to play, access to the website will be promptly blocked.
However, we are aware that those who are not of legal age can still register and play at an online casino because of the Internet’s widespread availability and nature. Therefore, we highly advise parents to work together to shield their kids from unrestricted access to gaming websites. In this case, specialized software might be helpful. For further information, please visit the websites listed below:

• CyberPatrol;
• GamBlock®;
• Solid Oak Software;
• Net Nanny.