Terms and Conditions

Please take the time to thoroughly read these Terms & Conditions before using our site. Your agreement to the terms and conditions is confirmed when you create a player account on the website. With registration number 152125 and a registered location at Scharlooweg 39, Willemstad, Curaçao, Dama N.V., a business formed and registered under Curaçaoan law, is the owner and operator of the website www.rickycasino.com (“Casino”, “Website”, “Company”, “We”, “Us”, “Our”). With license number OGL/2023/174/0082, Dama N.V. is governed and licensed by the Curaçao Gaming Control Board. It is the player’s obligation to find out what rules and regulations apply to online gambling in the jurisdiction in question.

The Casino reserves the right, at its sole discretion, to modify these terms and conditions as it sees fit. Alterations may be made to keep up with enhancements to our services, to enhance user experience, or to meet regulatory needs. Although we will make every effort to inform players by email where major changes are made, we do suggest regular visits to this page to stay current. The revised Terms and Conditions will be deemed accepted if you keep on using our services after they have been updated.

According to local rules and regulations, the casino only takes players from nations and areas where it is allowed to gamble online. This guarantees that every player interacting with the Casino is proceeding in accordance with the laws of their own jurisdictions. Therefore, it is the player’s exclusive obligation to properly investigate and verify the current gambling laws and regulations in their nation or area before placing any wagers or engaging in any online gaming activities on the website. The Casino is not liable for any legal repercussions that may arise from a player’s disregard for local laws.
Further, the Casino will only accept players aged 18 years or more or the age as stipulated by the country of origin of the player, whichever is higher. Before the player can utilize the services of the Casino, the player must also ensure that they are of legal age to gamble online in their country.
It is your complete and exclusive obligation to research and make sure that playing the games does not violate any applicable laws. The laws of your nation govern the deposit and play of real money, and it is entirely your obligation to follow any local rules.
In the event that a player does not provide evidence of age, the company has the right to restrict their access to the website or suspend their player account.
Players from Sweden are not eligible for any perks, such as comp point exchange, VIP awards, or involvement in any promotional activities.

We don’t accept players from the following areas: Afghanistan, Åland Islands, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia and, Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cabo Verde, Cambodia, Cameroon, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Democratic Republic of the Congo, Dutch West Indies, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czech Republic, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Hawaii, Heard Island and McDonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Isle of Man, Israel, Jamaica, Japan, Jersey, Jordan, Kenya, Kiribati, Kyrgyzstan, Lao People’s Democratic Republic, Latvia, Lebanon, Liberia, Libya, Liechtenstein, Lithuania, Macao,Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Netherlands, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Oman, Pakistan, Palau, Palestine, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Réunion, Romania, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin (French part), Saint Pierre and Miquelon, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten (Dutch part), Slovakia, Solomon Islands, Somalia, South Georgia and the South, Sandwich Islands, South Korea, Republic of the Sudan, Republic of South Sudan, Spain, Sri Lanka, St Eustatius And Saba, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Syrian Arab Republic, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Kingdom, United States of America, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands, Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe. If a player violates this Restricted Countries policy, the casino cannot guarantee that withdrawals or reimbursements will be processed successfully.

Please be aware that certain games might not be available in particular regions due to game providers’ policies, which are subject to change at any moment.
NetEnt games are not accessible in a variety of countries, including Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Cambodia, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Sri Lanka, Singapore, South Korea, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, and Zimbabwe. Additionally, players in Belgium, Bulgaria, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Serbia, Spain, the United States, and the United Kingdom are unable to access these games.
Furthermore, specific titles such as Jumanji, Emoji Planet, Guns & Roses, Jimi Hendrix, Motörhead, Planet of the Apes, Vikings, and Narcos are unavailable in certain countries, including Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Tunisia, Turkey, and Ukraine.
The Universal Monsters series, which includes titles such as Frankenstein, The Bride of Frankenstein, Dracula, The Mummy, The Wolf Man, Creature from the Black Lagoon, and The Invisible Man, is only accessible in the following countries: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Turkey, Austria, Bulgaria, Cyprus, Czech Republic, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Peru, Poland, Slovakia, Slovenia, and Sweden.
NetEnt jackpot games (including Mega Fortune) are not available to players from the following countries: Australia, Azerbaijan, China, Denmark, India, Israel, Italy, Japan, Malaysia, Qatar, Russia, Spain, Thailand, Tunisia, Turkey, United Arab Emirates, or Ukraine. The Casino will make reasonable measures to prevent players from these countries from accessing the games; nonetheless, if players from any of the aforementioned countries win the jackpot, the jackpot win will be void.
Canadian players are ineligible to play the NYX games.
Using a VPN to evade the provider’s ban is absolutely forbidden and may result in the forfeiture of winnings.

We are a multinational platform that accepts such currencies as EUR, USD, CAD, NOK, USDT, AUD, BTC, USDT, and NZD. All taxes and expenses associated with your wins under the laws of the jurisdiction in which you live must be paid by you.

You attest that you are aware of and comprehend the rules of the games available on the website by agreeing to these terms and conditions. It is up to you to become familiar with each game’s theoretical payoff %.

You attest that you are aware that gambling can result in financial loss by agreeing to these terms and conditions. Any potential financial harm resulting from your usage of the website is not the Casino’s responsibility.
Any hardware or software defect, Internet connection instability or loss, or other technical difficulties that could restrict access to the website or interfere with the player’s ability to play continuously shall be outside the Casino’s concern.
The Company reserves the right, in the case of a wrongly confirmed bet or payment done by us in error, to void all bets placed with such an error or correct the error by resettling all of the bets at the correct terms that would have been accessible at the time the bet was placed had the error not happened.
The money shall belong to us and be debited from your Player Account if by mistake we credit your Player Account with your non-existent winnings due to technological malfunction, a malfunction of a paytable, human error, or any other reason. Without affecting any other legal proceeding or remedies you may have, the error payment you made will be considered a debt owed to us if you drew out money that was not yours before you realized the error. You must email us straight away to tell us if there is unjustified crediting.
The Casino, the directors, employees, partners, service providers:

• Do not ensure that the software or the Website are/are appropriate for their use;
• Do not promise that the software and Website are free from defects;
• Do not promise that the Website and/or games will be available without interruption;
• Shall not be responsible for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in connection with your use of the Website or your playing of the games.

In relation to your use of the Website or your participation in the Games, you agree by signing below to indemnify and keep indemnified the Casino, its directors, employees, partners, and service providers from all costs, expenses, losses, damages, claims, and obligations of whatsoever nature. This implies that you, the user, are solely liable for any legal or financial implications that may be incurred as a result of the actions or decisions you make while utilizing the services of the Casino. You agree to indemnify and keep harmless the Casino and its affiliates from any expenses or damages incurred and to protect them so they will not be held liable for any disputes or claims ensuing as a result of your use of and access to the Website or play in the Games.
You understand that if you have breached the Casino’s Terms and Conditions to the extent that your suspension or permanent exclusion from visiting the Website is justified, the Casino shall have absolute discretion. In consent to these Terms, you know that the Casino alone will be in charge to decide whether or not your activities on the website are against any of the guidelines, rules, or regulations expressed in the Terms and Conditions. The Casino also reserves rights to restrict you from using or accessing their facilities in the future if they conclude that you’ve been violating such rules. You acknowledge that the Casino’s determination in this regard is final and not subject to challenge or appeal.

Only one (1) personal account may be created by any participant.
A single player who creates numerous Player Accounts may have all of those accounts terminated and any player payouts canceled, at the Casino’s sole discretion. The player is prohibited from giving any other party, including but not limited to children, access to their Player Account or permission to use the website.
You must register your player account using your own name and personal information. The player’s account may only be created once, and it cannot be replicated by another individual, family, home, dwelling address (either IP or postal), email address, access device, or any setting where access devices are shared (e.g., public places, workplaces, etc.).
When many accounts are created for the same dwelling address (email address, postal address, IP address), access device, or any setting where access devices are shared (e.g., public spaces, workplaces, etc.), all of these accounts will be considered “Duplicate Accounts.” Without providing a reason or any previous notification, the casino has the right to terminate the duplicate account.
We reserve the right to reclaim any refunds, wins, or bonuses that the player has earned or accumulated while the Duplicate Account was active. Players also agree to restore any money taken out of the Duplicate Account to us upon request.
Only personal usage is permitted on the website; no commercial profit of any kind may be made from it.
Ricky Casino has the authority to use Skype to ask a player to provide video proof. The security and legitimacy of the player’s account and activity depend on this procedure. The gamer must contact Skype at a time that has been agreed upon with a Risk Department representative if they are required to conduct this verification. As long as the postponement is caused by uncontrollable conditions, including unanticipated occurrences or technological difficulties, the player is free to reschedule the verification call up to three times.
However, the Site Administration has the authority to terminate the player’s account if they don’t finish the verification procedure or show up for the planned Skype conversation. If the Skype verification request has been started by the Risk Department, the player is unable to reject it. Refusing to engage in the verification process is considered a violation of the Casino’s verification policy, which is an obligatory step.
If the player chooses to refuse or neglect the Skype verification request, the Site This will be categorized as a failed verification by the administration. Consequently, any collected earnings will be seized and the player’s account will be permanently canceled. Additionally, under no circumstances will the gamer be allowed to access or reactivate their account in the future. In order to safeguard the player and the casino’s integrity, this policy makes sure that every account is appropriately validated.

We have a strong anti-fraud strategy and employ a number of anti-fraud strategies and instruments. If the player is thought to have engaged in any of the following fraudulent activities, among others:

• Participating in any kind of collusion with other players;
• You shall not be involved in any fraud, collusive, fixing or other unlawful activity relating to Your or third parties’ participation in any of the Games and shall not use any software-facilitated means or methods or techniques or apparatus hardware for Your participation in any of the Games. Rickycasino.com may cancel any such bet on such a conduct;
• Fraudulent activity against another online casino or a payment processor;
• Payment by chargeback using a credit card or rejection of a portion of payments made;
• Opening two or more accounts;
• Other forms of cheating.

Or files for bankruptcy in the nation where they currently reside, the company has the right to close the player’s account and stop paying them. The Company alone has the authority to make this choice, and the player will not be told or given an explanation for it. Additionally, the company retains the right and can be required to notify relevant regulatory agencies of the player’s fraudulent activities.
Advantage play is not tolerated at all by the casino. Players who attempt to take advantage of casino welcome offers or other promotions acknowledge that the company has the right to cancel bonuses and any associated wins for the following reasons:

• Usage of credit cards that have been stolen;
• Chargebacks;
• Opening multiple accounts to take advantage of casino offers, giving false registration information;
• Presenting fake papers;
• Any other behavior that might harm the casino.

At its sole discretion and without having to provide a justification or advance notice, the casino retains the right to terminate your player account and return the money on your account balance, less any applicable withdrawal fees.
Casino administration needs documentation (ID, payment systems, utility bills, photos of the card used for deposit, etc.) to validate a player’s account. Along with the cardholder’s name and expiration date, the card number’s first six and final four digits should be easily readable in either Latin or Cyrillic. The casino has the power to request video verification in which the player presents their papers if they are unable to do so in the alphabets listed above.
In the event that there is suspicion or proof of gaming system manipulation, the casino has the right to keep money. Any user or other individual who has attempted to manipulate the casino system or has already done so will face criminal penalties. Any games or events offered on the website may be discontinued or altered at the discretion of the Casino.
Should you discover any bugs or missing features in the program, you must not take advantage of or profit from them in any manner. You also promise to notify the Casino right once of any mistakes or inconsistencies that are found. If these obligations are not met, the Casino may demand full reimbursement for any expenses resulting from the error or incompleteness, including but not limited to any costs related to the particular error or incompleteness and the failure to promptly notify the Casino.
Additionally, the Casino retains the right to charge you for the expenses spent in processing the deposit and withdrawal transactions if you have requested a withdrawal and the total amount of bets placed since your last deposit is less than three (3) times that deposit amount. Please be aware that the Casino has complete discretion over this choice, which will be evaluated on an individual basis.
Since the Casino does not function as a financial institution, it is crucial to realize that your account should not be treated as such. The Casino does not offer any services pertaining to currency conversion or exchange, such as fiat-to-crypto or crypto-to-fiat trades, and as a result, your account will not accrue interest. Under no circumstances will these services be accessible.
It is totally forbidden to use a proxy server, VPN connection, or any other similar service to access our services. These techniques may breach our terms of service and compromise the integrity of our site. We retain the right to take prompt action if we reasonably believe that a player has participated in fraudulent, collusive, fixing, or any other illegal behavior, including but not limited to using a VPN, proxy, or similar service. This might entail deleting the player’s account, nullifying any connected winnings, and forfeiting all remaining balances, including deposits and accrued winnings. In certain situations, we also retain the right to give relevant parties—like banks, credit card companies, financial institutions, or any other organizations having the legal authority to access such information—access to relevant information, including the player’s identity. In order to preserve the integrity of our services and stop such infractions, we could even take the player to court.

To ensure smooth transactions for its customers, the website offers a wide variety of safe and practical payment options. Globally accepted VISA and MasterCard credit and debit cards are among these choices, along with a number of other payment methods designed to accept players from different geographical areas. We invite you to get in touch with our customer service staff at support@rickycasino.com to make sure you have access to the best payment choices accessible in your nation. Depending on your region and preferred banking system, our agents would be pleased to help you find the most convenient and effective deposit options.
Payments from outside parties are not accepted by the company. Only bank accounts, bank cards, e-wallets, or other payment methods that are registered in your own name may be used to make deposits. Your winnings will be seized and the initial deposit will be sent back to the payment account owner if we find that you have broken this rule during the security checks. Lost money placed into third-party accounts is not the Company’s responsibility.
Please be aware that a deposit of at least 20 euros, or its equivalent, is required. Depending on the payment method you select, the maximum deposit amount will be displayed throughout the payment method selection process.
Please be aware that deposits made via the CoinsPaid payment method are not subject to deposit restrictions because of the nature of cryptocurrencies. Please use any other accessible option if you wish to restrict your casino gambling.

The minimum withdrawal amount is 20 euros, or its equivalent. The payment option you choose will determine the maximum amount you may withdraw. The money will be taken out in installments if the desired amount is greater than the maximum allowed by a certain payment method.
The casino retains the authority to verify your identification before approving payments and to halt any refunds or withdrawals while it does so. You will be notified via email if your withdrawal request is denied or your Player Account is deleted due to incomplete or fraudulent personal data. It could be necessary for the casino to report the player’s behavior to the relevant regulatory authority.
The website accepts payments using Mastercard Payment Transfer and Visa Original Credit Transfer (OCT). The corresponding credit card must also be issued in a supported nation and not be a corporate credit card, according to further regulations.
Please be aware that, even in countries that are accepted, the casino cannot always guarantee that credit card payments will be processed successfully because credit card issuing banks have the right to refuse or reject such transactions at their own discretion.
Payment transfers from Mastercard and Original Credit Transfers (OCT) from Visa are accepted on the website. Two other prerequisites are that the credit card in question is issued in a supported nation and is not a corporate credit card.
Please be aware that the casino cannot always guarantee that credit card payments will be processed successfully, even in countries that it supports. This is because credit card issuing banks have the right to block or refuse such transactions at their own discretion.
Except in cases where the terms and conditions of a particular offer specify differently, the maximum withdrawal amount that may be made to a player is 7,500 €/$ per week and 15,000 €/$ per month.
The casino retains the right to split payouts of more than €15,000 into monthly installments up to €15,000 until the entire sum is disbursed.
Every progressive jackpot winner will get their entire payout.
It is important to remember that the Casino is not a financial institution. As a result, there will never be any interest charged to your account, and there will never be any conversion or exchange services available.
You understand that the intermediate banks may impose additional fees for withdrawals made through bank transfers in certain extraordinary circumstances. According to our experience, these fees are only up to EUR 16 and are not under The Casino’s control.

Refund requests only within the first twenty-four (24) hours from when the transaction supposedly took place—or thirty (30) calendar days in case the player claims that someone else used his or her player account—shall be entertained.
We have the right to make any withdrawal requests paid out up to the full amount deposited as refunds against purchases you have made if you have deposited with a credit card. The excess cash will be refunded to you by one of our other available options if your withdrawals exceed the full amount deposited.
All your bonus and award monies in your account will first be deducted in order to determine the amount that must be repaid before the refund can be executed.
We will request refunds of all credit card purchases to the credit card company and notify all respective authorities and parties if our payment processors or the casino determine any credit card purchases pose an unacceptable security or legal risk.
The player will be responsible for any fees that may arise in the refund.

A Player Account shall be considered as inactive (dormant) if they have not logged in or out for twelve (12) consecutive months. The Casino has the right to charge a monthly administration fee of €10 or the equivalent amount in another currency (or your account balance, whichever is lower) if your Player Account has been considered as inactive, provided that your account balance still has a positive balance.
You agree that the Casino is authorized to debit this fee from your Player Account at the beginning of the month following the date that your account has been found to be inactive, and at the beginning of each subsequent month in which your account continues to be inactive. The Casino will no longer debit the fee when your account balance is reduced to zero or the account is reactivated.

You understand that any action or claim under or involving these terms and conditions or any of the casino’s services must be brought within one year from the initial manifestation of the problem. You will not be able to pursue legal action or receive compensation if you fail to do this within this timeframe since your claim will be deemed lapsed and unenforceable. This restriction covers all claims, including those concerning account problems, bonuses, payment issues, or any other casino service.

If you find any issues with our services, you are at liberty to contact our customer support team with the guidelines on the website.
The complaints are processed by the support department, and in case the support staff is not able to process the complaint directly, it is passed on to the casino’s organization. You will receive adequate information regarding the status of the complaint.
A complaint lodged by the account holder only should be accepted by the casino. You cannot assign, transfer, pass on, or sell your complaint to a third party since it is not permitted. In case the complaint is transferred to a third party rather than the original account owner, the casino will not accept it.
You consent and acknowledge that the server records and logs will be the ultimate decision in deciding how any dispute is to be resolved. You consent and acknowledge that our records will be the ultimate decision in determining the terms and conditions of your participation in the corresponding online gaming activity and the outcome of this activity. You also consent that, if the result which is displayed on your screen and the result logged on the game server do not agree, then the result logged on the game server will win.
Any of the contact information included in your Player Account will be used if we need to contact you regarding a dispute of this type.

Unless the Casino’s express permission is first sought, you are not permitted to pledge, assign, or transfer any rights to claims arising under or out of these Terms and Conditions, your use of the Website, or your engagement in the Games to the Casino. What this implies is that except when the casino has approved it expressly, no right, benefit, or claim as regards your games or account cannot be sold, given away, or otherwise conveyed to another entity or individual under law.
Article 83, Par. 2 of Book 3 of the Civil Code makes this restriction a clause of the non-transferability. It guarantees that all your business and contractual dealings with the Casino will remain at all times absolutely confidential. The rule applies to any transfer of valuable property which is material or immaterial. Your casino account ownership, any profits you earn, any funds you deposit, your bets, and any financial or legal interests associated with these assets are all encompassed by the ban. The prohibition also extends beyond simple transfers.
You cannot use these assets as collateral for obligations or liabilities because it also prevents any attempt to encumber them. Likewise, you cannot transfer your account privilege to another person or mortgage your deposits or winnings as collateral for a loan. You are also not permitted by the law to try to establish a usufruct, i.e., to be the owner of your account or its assets while permitting another to use or derive benefit from them. Furthermore, you are not permitted to sell or trade in any way associated with your casino money or rights. It covers attempting to purchase or sell accounts, betting sums, or other equivalent advantages. Hypothecation is not permitted either, and therefore you cannot utilize any portion of your casino money or account value as security for a loan or other liability. Lastly, the regulation explicitly prohibits giving away any part of your casino account or associated funds, either voluntarily or by way of a court order.
Based on the nature of the breach, breaking these rules may carry serious penalties, such as losing money, having your account suspended, or even facing legal action.

Arbitration in Cyprus shall be used to settle any disagreements you may have with the Casino over these terms and conditions, future contracts, or other associated activities. Accordingly, an impartial arbiter will consider the matter and render a judgment without the need for a courtroom.
The Cyprus Civil Procedure Rules shall govern the arbitration procedure and provide the rules for resolving disputes. By doing this, all cases are guaranteed to be fairly and legally examined. The arbitrator’s ruling is final and enforceable against the Casino as well as against you.
You acknowledge that the only means of resolving any legal disputes with the Casino is through arbitration by accepting these terms and conditions.